Refund policy
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To start a return, you can contact us at info@thegoodegolifestyle.com. Please note that returns will need to be sent to the following address: 275 NE 18 Street #1207 Miami, Florida 33132
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at thegoodegolifestyle@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
Exchanges (if applicable)
We only replace items if they are defective or damaged.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at thegoodegolifestyle@gmail.com and send your item to:
The Good Ego Lifestyle
275 NE 18 street,
Suite 1207
Miami, Florida 33132
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Return Shipping
To return your product, you should mail your product to:
The Good Ego Lifestyle
275 NE 18 street,
Suite 1207
Miami, Florida 33132
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Keep in Mind, depending on where you live, the time it may take for your exchanged product to reach you, may vary.
Please note that if you are shipping an item over $75, you should consider using a reliable tracking & shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.